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Frequently Asked Questions

Recovery Coaching is an NDIS Support item for people with a psychosocial disability. It can be added to a new NDIS plan or replace the Support Coordination Budget in your current plan.

A BCOGNITIVE Recovery Coach has the expertise and / or experience of psychosocial disability and mental health. They will work with you to design and put into action a plan for the future.

The term ‘recovery’ is used widely throughout the mental health sector. It can have different meanings in different contexts.

The NDIS defines recovery as achieving an optimal state of personal, social, and emotional wellbeing, as defined by each individual, whilst living with or recovering from a mental health condition.

Recovery coaches will support participants to take more control of their lives and to better manage the complex challenges of day-to-day living.

Recovery coaches will work collaboratively with participants, their families, carers, and other services to design, plan and implement a recovery plan, and assist with the coordination of NDIS and other supports.

  • Developing a recovery-enabling relationship
  • Supporting participants’ engagement with the NDIS
  • Coaching to increase recovery skills and personal capacity, including motivation, strengths, resilience, and decision-making
  • Supporting participants with their recovery planning
  • Collaborating with the broader system of supports.

Psychosocial disability is a term used to describe a disability that may arise from a mental health issue.

The NDIS Commission defines psychosocial disability as:

‘A mental health issue that affects people’s daily activities such as socializing or interacting with others in a social setting, learning or self-care, or their capacity to fully participate in society.

Some of the specific disorders include:

  • schizophrenia
  • obsessive-compulsive disorder (OCD)
  • bipolar disorder
  • severe and persistent anxiety and depression.

People experiencing these issues may have substantially reduced functional capacity (ability to undertake) any of the following:

  • communication
  • social interaction
  • learning
  • mobility
  • self-care
  • self-management
  • social and economic participation
Not everyone who has a mental health condition will have a psychosocial disability, but for people who do, it can be severe, longstanding, and impact their recovery. People with a disability as a result of their mental health condition may qualify for the NDIS.

Recovery Coaching is an opportunity to take more control over your life and to better manage any challenges you encounter in day-to-day living.

Recovery Coaching assists you to:

  • Build on your strengths
  • Increase your confidence
  • Be motivated to make changes
  • Try new things
  • Improve your relationships
  • Take control of your life
Participants will have the option of selecting a recovery coach with lived experience or a recovery coach with learned knowledge of psychosocial disability and mental health.

To find out more about BCOGNITIVE’s Recovery Coaching or to meet with your local Recovery Coach contact us by:

Phone: 0468 787 481 Email: enquiries@bcognitive.com.au or brian.n@bcognitive.com.au

A recovery coach may be:

  • someone with a lived experience (called a lived experience recovery coach), or
  • someone with learned experience and knowledge of psychosocial disability and mental health,

Recovery coaches must have:

  • tertiary qualifications in peer work or mental health (minimum of Certificate IV in Mental Health Peer Work or Certificate IV in Mental Health) OR equivalent training AND / OR
  • a minimum of two years of experience in mental health-related work

According to the NDIA, a recovery plan will

  • build on, and if needed, clarify and break down goals into short-term objectives
  • identify strengths and barriers
  • enable the person to identify areas of life where they have choice and areas of life where they have no choice (i.e.decisions are made by other people)
  • identify key contacts who are in the person’s life and can support them
  • map the identified goals with available and potential resources and services
  • identify early signs that may require changes in supports and identify how supports can be adjusted to meet fluctuating needs. This may include an increased level of support from clinical services and increased use of NDIS supports
  • support the person to plan and manage available resources and services in the broader service system (including, for example, their NDIS funded supports and clinical mental health services) to optimize the use of these resources
  • clarify how NDIS supports complement and interact with other supports, such as clinical services
  • help the person navigate the broader NDIS service system
  • clarify roles and responsibilities of the person, recovery coach, clinical supports, and other supports.

Funding for a recovery coach falls under the Support Coordination category in the NDIS Price Guide and Support Catalogue.

NDIS Providers need to be registered for Registration Group 06: ‘Assistance In Coordinating Or Managing Life Stages, Transitions And Supports’.

A provider of this support would need to undergo a Certification Audit (Medium Risk: Core Module Only).