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Qualified Mental Health Mentors Who Think Outside the Box—Specializing in Complex Support

We’re more than just support workers. Our experienced and qualified mental health mentors work collaboratively to deliver tailored solutions for even the most complex needs. Additionally, our mentors receive regular supervision from experienced mental health counsellors to ensure that strategies are effective and implemented successfully.
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Our Services

Comprehensive and Innovative Mental Health Support Services

At BCOGNITIVE, we provide a range of carefully designed and personalized services that go beyond traditional support. Our mental health mentors work strategically to ensure that each service we offer is tailored to every participant’s unique needs and goals, focusing on holistic well-being and long-term outcomes. Our key services include:

Social & Community Participation:

At BCOGNITIVE, we understand that social inclusion is critical to mental health recovery. That’s why our mentors work strategically….
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Transport Assistance:

Accessing the community is essential to maintaining independence and improving mental health. At BCOGNITIVE, our transport….
Read More

Group Activities:

Group activities are an essential part of our approach to fostering community connections and personal growth. At BCOGNITIVE….
Read More

One-on-One Mental Health Mentoring:

One-on-one mentoring is at the heart of what we do at BCOGNITIVE. Each mentoring session is carefully tailored to address the participant’s….
Read More

Support Against Radicalisation

At BCOGNITIVE, we are committed to providing a comprehensive, proactive approach to preventing radicalisation. Our unique dual approach….
Read More
About Us

A STRATEGIC, TAILORED APPROACH TO SUPPORT:

At BCOGNITIVE, we understand that no two participants are the same. That’s why every service we offer is strategically designed to be adaptable, ensuring we are constantly tailoring our approach to meet each individual’s needs and goals. Our comprehensive intake process allows us to gather deep insights into each participant’s challenges, preferences, and long-term aspirations, ensuring that our support is always relevant and practical.

Our team of qualified mentors works closely with participants, referrers, families, and healthcare providers to ensure that every aspect of support is aligned with therapeutic principles and recovery plans. We continuously monitor progress and adapt our services to provide the best possible outcomes, keeping participants’ well-being at the centre of everything we do.

Why Choose BCOGNITIVE for Your Referrals?

Setting the Standard for Mental Health Mentoring with Expertise, Collaboration, and Compassion.

At BCOGNITIVE, we believe the best support comes from those who truly understand mental health challenges. Our mentors combine personal lived experiences with formal education, holding at least a Certificate IV in Mental Health. This unique combination allows them to connect with participants on a deeper, empathetic level while offering the professional expertise necessary for high-quality care. This approach sets us apart from traditional support services, ensuring participants receive care that is truly understanding and informed.
We take pride in selecting each of our mental health mentors through a rigorous process that includes background checks, interviews, and reference checks. We ensure our staff have the qualifications, compassion, patience, and commitment to provide outstanding participant care. What sets us apart is that our mentors receive regular supervision from experienced mental health counsellors, who guide them in developing and implementing effective strategies for participant support. This collaborative supervision ensures that all care provided is recovery-focused and aligned with therapeutic principles.
Our success is built on the strength of our leadership team. Our experienced mental health counsellors offer hands-on supervision to guide mentors in delivering support that aligns with therapeutic principles. This regular supervision ensures our mentors can handle the complex and evolving needs of participants. It also guarantees that each recovery plan is carefully crafted and executed to achieve the best possible outcomes.
Accurate and thorough reporting is essential to the care process. At BCOGNITIVE, we ensure that referrers, families, and professionals receive clear, detailed reports tailored to the participant’s needs. Whether it’s progress reports, assessments, or feedback on mental health plans, we provide the necessary documentation to keep all parties informed and engaged in the participant’s care.
Collaboration is central to our philosophy. We work closely with families, referrers, healthcare providers, and community organisations to ensure holistic support for participants. By engaging all stakeholders in the participant’s care, we create recovery plans considering every aspect of their well-being.
Our mentors are trained to think creatively and adapt to participants’ unique challenges. By approaching complex mental health needs with resourcefulness and innovation, we consistently find new ways to help participants navigate their circumstances and achieve positive outcomes.
Why Choose BCOGNITIVE for Your Referrals?

Setting the Standard for Mental Health Mentoring with Expertise, Collaboration, and Compassion.

  • Lived Experience and Formal Training:

    At BCOGNITIVE, we believe the best support comes from those who truly understand mental health challenges. Our mentors combine personal lived experiences with formal education, holding at least a Certificate IV in Mental Health. This unique combination allows them to connect with participants on a deeper, empathetic level while offering the professional expertise necessary for high-quality care. This approach sets us apart from traditional support services, ensuring participants receive care that is truly understanding and informed.

  • Carefully Selected and Supported Staff:

    We take pride in selecting each of our mental health mentors through a rigorous process that includes background checks, interviews, and reference checks. We ensure our staff have the qualifications, compassion, patience, and commitment to provide outstanding participant care. What sets us apart is that our mentors receive regular supervision from experienced mental health counsellors, who guide them in developing and implementing effective strategies for participant support. This collaborative supervision ensures that all care provided is recovery-focused and aligned with therapeutic principles.

  • Strong Leadership and Supervision:

    Our success is built on the strength of our leadership team. Our experienced mental health counsellors offer hands-on supervision to guide mentors in delivering support that aligns with therapeutic principles. This regular supervision ensures our mentors can handle the complex and evolving needs of participants. It also guarantees that each recovery plan is carefully crafted and executed to achieve the best possible outcomes.

  • Comprehensive Reporting to Meet Funding Needs:

    Accurate and thorough reporting is essential to the care process. At BCOGNITIVE, we ensure that referrers, families, and professionals receive clear, detailed reports tailored to the participant’s needs. Whether it’s progress reports, assessments, or feedback on mental health plans, we provide the necessary documentation to keep all parties informed and engaged in the participant’s care.

  • Collaborative Approach to Care:

    Collaboration is central to our philosophy. We work closely with families, referrers, healthcare providers, and community organisations to ensure holistic support for participants. By engaging all stakeholders in the participant’s care, we create recovery plans considering every aspect of their well-being.

  • Innovative Problem Solvers:

    Our mentors are trained to think creatively and adapt to participants’ unique challenges. By approaching complex mental health needs with resourcefulness and innovation, we consistently find new ways to help participants navigate their circumstances and achieve positive outcomes.

Ready to Work With Us? Let's Support Your Participant's Journey Together

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Qualified Mental Health Mentors Who Think Outside the Box—Specializing in Complex Support
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  • Saturday & Sunday: Closed
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  • Monday - Friday: 8:00 AM to 5:00 PM
  • Saturday & Sunday: By Appointment Only
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Social & Community Participation:

At BCOGNITIVE, we understand that social inclusion is critical to mental health recovery. That’s why our mentors work strategically with participants to build confidence, develop social skills, and create meaningful connections within their communities. Whether participants attend social events, join interest-based community groups, or explore new hobbies, we ensure the activities align with their personal goals and recovery plans. We provide continuous support to:
  • Help participants overcome social anxiety or barriers to community involvement.
  • Encourage independence by gradually empowering participants to manage their social engagements independently.
  • Facilitate social interactions that contribute to emotional well-being, reducing feelings of isolation and loneliness.
We don’t just focus on short-term engagement; we create pathways for long-term social participation that align with each participant’s personal aspirations and recovery journey.

Transport Assistance:

Accessing the community is essential to maintaining independence and improving mental health. At BCOGNITIVE, our transport assistance is not just about providing a ride—it’s about enabling participants to live more independent and fulfilling lives. Whether for healthcare appointments, social activities, or essential errands, we tailor our transport support to each participant’s needs and preferences. Our mentors work to:
  • Build participants' confidence in navigating their communities and public transport systems when possible.
  • Support participants in accessing activities that are crucial for their social and emotional well-being.
  • Reduce reliance on others by fostering gradual independence in accessing essential services.
By strategically focusing on increasing mobility and reducing isolation, we help participants stay connected to their communities and maintain control over their lives.

Group Activities:

Group activities are an essential part of our approach to fostering community connections and personal growth. At BCOGNITIVE, we design group activities clearly focusing on the therapeutic benefits of social interaction, teamwork, and collective learning. Each group activity is strategically planned to meet the diverse needs of participants, ensuring that they:
  • Build strong interpersonal relationships and communication skills in a safe, supportive environment.
  • Develop new skills and interests that can contribute to their self-esteem and sense of achievement.
  • Gain peer support and share experiences with others facing similar challenges, fostering a sense of belonging.
We understand that not all participants may initially be comfortable in group settings. That’s why we work closely with each individual to tailor group activities to their current readiness, helping them gradually build confidence and enjoy the benefits of group participation at their own pace.

One-on-One Mental Health Mentoring:

One-on-one mentoring is at the heart of what we do at BCOGNITIVE. Each mentoring session is carefully tailored to address the participant’s unique mental health challenges, goals, and personal circumstances. We provide highly individualized support by:
  • Working collaboratively with participants to create personalized recovery plans that reflect their goals, strengths, and areas for development.
  • Offering practical strategies for coping with daily challenges, managing stress, and building emotional resilience.
  • Providing ongoing emotional support to help participants navigate life's difficulties and stay on track with their mental health goals.
Our one-on-one mentoring is designed to be flexible and responsive, ensuring that as participants’ needs evolve, so does the support we provide. We focus on delivering therapeutic, long-term solutions that help participants manage and thrive in their everyday lives.

Support Against Radicalisation:

Proactive Support to Prevent Radicalisation with a Dual Approach
At BCOGNITIVE, we are committed to providing a comprehensive, proactive approach to preventing radicalisation. Our unique dual approach pairs experienced mental health mentors with qualified mental health counsellors to deliver personalised, therapeutic support to individuals at risk of radicalisation. This collaboration ensures that participants receive both the practical, day-to-day guidance of our mentors and the clinical expertise of mental health professionals, creating a powerful combination that addresses the mental, emotional, and social factors contributing to radicalisation.
Our Support Against Radicalisation service focuses on:
  • Dual Approach: Mentors and Counsellors Working Together:
Our mental health mentors work hand-in-hand with qualified mental health counsellors to offer a well-rounded support system. Mentors provide participants with the hands-on guidance and community engagement they need, while counsellors offer specialised therapeutic interventions to address underlying mental health concerns. This dual approach allows us to offer a more holistic solution, targeting both the emotional and behavioural factors associated with radicalisation.
  • Early Intervention and Risk Identification:
Through ongoing interaction, our mentors and counsellors are trained to identify the early warning signs of radicalisation, such as behavioural changes, social withdrawal, or the adoption of extremist views. By intervening early, we help participants address these issues before they escalate, providing support that prevents them from becoming isolated or vulnerable to harmful ideologies.
  • Building Resilience and Emotional Well-being:
Our dual approach ensures that participants build emotional resilience, improve coping skills, and develop a stronger sense of self-worth. Mentors guide participants through day-to-day challenges, while counsellors work on therapeutic strategies to reduce vulnerability to radicalisation. Together, they promote mental well-being and the ability to manage stress, frustration, and other triggers that extremist groups often exploit.
  • Promoting Positive Social Connections:
A key aspect of our support is helping participants reconnect with positive social networks. Social isolation can often leave individuals more vulnerable to radicalisation. Our mentors work to re-establish community connections, helping participants engage in meaningful social activities, while counsellors provide deeper emotional support, enabling participants to rebuild a sense of belonging and purpose.
  • Collaboration with Families and Communities:
We recognise that radicalisation affects not just individuals but their families and communities. Working collaboratively with all involved ensures that our support is holistic and effective. Mentors facilitate family and community engagement, while counsellors provide targeted emotional and mental health support, ensuring that everyone is aligned in supporting the participant’s recovery.
  • Education and Awareness:
We empower participants to recognise and resist radicalisation tactics through practical mentoring and therapeutic counselling. Our mentors guide critical thinking and navigating social and online influences, while counsellors focus on building participants’ emotional awareness and resilience to extremist narratives.
  • Tailored Recovery and Support Plans:
Every participant receives a personalised recovery plan developed through a collaborative effort between mentors and counsellors. These plans are designed to address both practical and mental health needs, with continuous monitoring and adaptation to ensure participants are moving towards positive, long-term outcomes.